Communications Skills Test
Q.1 “KAIZEN” means ?
Ans:- Continuous improvement
2. Choose the correct context of the given expression in group discussion” Excuse me, I would”
Ans:-Interrupting.
3. Communication that involves exchanging information without use of words is called
Ans:- non verbal communication.
4. Dedication to a particular work is called ……………..
Ans:- Commitment
5. Expansions of SMS is………………………….
Ans:- Short Message Service
6. For “SMART” Goal, S stands for……………..
Ans:- Specific
7. Gesture “biting nails” shows………………….
Ans:- Insecurity
8. Gesture “Brisk & erect walking” shows
Ans:- Confidence
9. Goals are categorized as …………………..
Ans:- short-term and long-term
10. Goals are classified as……………..
Ans:- short-term and long-term
11. In face to face communication, body language accounts for
Ans:- 55%
12. Intrinsic motivation is……
Ans:- Long lasting
13. Listening to Railway or Flight announcement, teacher’s lecture comes under
Ans:- Comprehensive listening
14. Listening to songs only to derive pleasure comes under…………….
Ans:- Appreciative listening
15. Motivation is categories into……………………………….
Ans:- Intrinsic and Extrinsic
16. Noise, physical discomfort of hotness or coldness comes under ……………….
Ans:- Environment barrier
17. Rise and fall of pitch of voice is called…………………
Ans:- Intonation
18. The study of right and wrong in human endeavours is called…………
Ans:- Ethics
19. What is a drawback of role playing ?
Ans:-Doesn’t provide real situation
20. What should come next after “selecting the solution” in problem solving process ?
Ans:- Implement the solution
21. Which factor helps to motivate people ?
Ans:- Lack of nervousness
22. Which one is 3P’s of public speaking ?
Ans:- Prepare, Practice, perform
23. Which one is a “Do’s” for interview etiquette ?
Ans:- Clam approach
24. Which one is a “don’t” in interview etiquette ?
Ans:- Lie about your abilities to get job.
25. Which one is a barrier to speaking ?
Ans:- Nervousness
26. Which one is a Do’s in interview etiquette ?
Ans:- Be confident
27. Which one is a good communication ?
Ans:- Message is clear and direct
28. Which one is an email etiquette ?
Ans:- Keep email short
29. Which one is considered to be a good communication ?
Ans:- Sender is positive towards receiver.
30. Which one is considered to be a poor communication ?
Ans:- Message is ambiguous.
31. Which one is NOT a benefit of oral communication ?
Ans:- It is for record.
32. Which one is NOT a part of Triple ‘A “listening" ?
Ans:- Anxiety
33. Which one is NOT an article ?
Ans:-IN / in
34. Which one is NOT an element of 3P’s of public speaking ?
Ans:- Posses
35. Which one is the latest and effective means of modern communication ?
Ans:- Electronic mail.
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